Marlena Kozłowska

Specifics instead of official letters

Marlena does not waste time on fluff. At Kapituła Strategiczna, she deals with what gives most entrepreneurs a headache – heaps of documents and tracking changes in regulations. Before she joined us in March 2019, she worked for 4 years on the other side of the desk in one of the Gdańsk offices. Thanks to this, she knows perfectly well why some applications end up at the bottom of the pile and what to do so that the official looks at the case favorably. Here, Marlena makes sure that every document sent to the administration is understandable and contains arguments instead of emotions.

Last year Marlena analyzed exactly 142 administrative decisions for our clients. In 11 cases, she caught formal errors that could have cost companies a total of PLN 28,400 in delay penalties alone. Her work is for the client not to have to guess what the author of the letter meant. She translates bureaucratic newspeak into human language, which allows boards to make decisions based on facts, not fear of inspection. She speaks plainly when a case is winnable and when it's better to let go and look for another way.

Perhaps you'll be interested in the fact that Marlena always repeats: an official is also a person, just often overwhelmed by procedures. Therefore, her reports are not an attack, but a proposal for a solution that makes life easier for both sides. In October 2024, she helped unblock a building permit for a warehouse hall in Pruszcz Gdański that had been stuck in a dead end for 4 months. Two specific letters correcting technical documentation errors were enough for the case to move forward within 9 business days.

Privately, Marlena stays away from politics and focuses on what is calculable. Her specialization is environmental risk analysis, where one error in a comma can halt an investment worth hundreds of thousands of zlotys. At Kapituła Strategiczna, she values the fact that we build bridges, not walls. If your application was rejected without a clear reason, Marlena will probably find the reason within the first 45 minutes of analyzing your papers. She acts fast because she knows time in business is concrete money.